GROOMING MY DOG

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Grooming your dog is not only beneficial to your relationship with your pet but it also has many other health benefits.  Brushing your dog regularly ventilates their coat, promotes healthy blood circulation and helps skin to breathe. It is also a way for you to perform a health check on your dog to check for sores, fleas, lumps, bumps and scratches as well as an opportunity to check their eyes, ears and feet. Brushing your dog helps to prevent matting which can lead to a whole host of other problems for your pet. Grooming should be a great bonding experience, the more you groom your dog the more they will get used to it and enjoy it! 

All grooms include; shampoo, conditioner, blueberry facial, a dry/blast, clipping / scissoring, sanitary areas cleaned and trimmed, nails checked and trimmed, pads of the feet clipped and ears cleaned. We offer extra pet services at an additional cost. 

The amount of time it takes to groom your dog depends on a variety of factors including; the breed, coat condition, size, and temperament of your dog.

Generally small breeds with short coats take less time to groom than larger breeds with long coats. Dogs with matted coats will take longer to groom than those with well maintained coats. Additionally dogs with a calm temperament will take less time to groom than those with a more active / nervous temperament. On average it can take anywhere from 1 hour to 3 hours to groom a dog in the parlour.

As they say, time is money. We give all our customers a 24 hour notice period, if they cancel within 24 hours of their appointment, a charge will incur.

In some cases we will waiver the fee depending on the situation of the cancellation.

We are a small business and our staff are self-employed so rely on our customers for income and when an appointment gets cancelled it’s very difficult to fill that appointment at short notice. We have started taking deposits from new customers to ensure we are not completely left out of pocket if a client fails to attend their appointment. 

CANCELLATIONS 

We understand that sometimes customers must cancel an appointment, however in recognition of the fact that we may be unable to fill the appointment at very short notice; customers are liable for a surcharge payment of the grooming session for late cancellations with less than 24-hour notice. This is at the discretion of Scamps Grooming Parlour. We ask that you make a cancellation as far ahead as possible. 

Less than 24 hours' notice to cancel or amend a booking will incur a charge of 50% of the appointment cost.

A ‘No show’ will incur a charge of 100% of the cost of the appointment which must be paid in full before any other future bookings. 

We require at least 24 hours' notice for cancellations. If you cancel within 24 hours of your scheduled appointment, there may be a cancellation fee.